Best Small-Business General Liability Insurance 2023 - NerdWallet (2024)

General liability insurance is a kind of business insurance that helps protect a business financially if it harms or is accused of harming a person or their property.

Businesses of all sizes, from sole proprietors to corporations, typically need commercial general liability insurance coverage. All major commercial insurance companies sell business liability insurance, either on its own or as part of a business owner’s policy.

Here are some of the best options for small-business owners to get general liability insurance, as well as how it works and additional details on coverage.

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Best general liability insurance providers

All business insurance providers typically sell general liability insurance. The best providers let you get a quote and purchase a policy online so you can get the coverage you need fast. NerdWallet recommends getting quotes from several different providers so you can find the best coverage at the best price.

Chubb

Best for: Buying a business owner’s policy.

5.0

NerdWallet rating

Chubb’s BOP is available online to businesses with less than $1 million in revenue. In addition to business interruption insurance, Chubb’s policy includes extra expense coverage, which could help buoy your business as you recover from an accident or disaster. Chubb also had fewer complaints about general liability insurance filed with state regulators than expected given its market share, according to NerdWallet's analysis. Read NerdWallet’s review of Chubb small-business insurance.

Next Insurance

Best for: Buying general liability insurance online.

5.0

NerdWallet rating

If you need general liability insurance quickly, you can get a quote and buy a policy online in minutes from Next. The company says its general liability insurance policies start at $11 per month, and product liability coverage is included. Read NerdWallet’s review of Next business insurance.

Thimble

Best for: Liability coverage for a specific event or temporary period.

4.0

NerdWallet rating

Thimble offers general liability insurance by the month or for individual events, making it a good option for businesses who want coverage mainly to comply with contractual requirements. The company says it sells policies starting at $17 per month. Read NerdWallet’s review of Thimble business insurance.

Nationwide

Best for: Industry-specific business insurance.

Nationwide earned top marks for customer satisfaction in J.D. Power’s 2023 Small Commercial Insurance Study. In addition to general liability insurance, Nationwide offers specialty coverages like surety and fidelity bonds, which may be important for construction companies, cleaning businesses and other specialty firms. You can get a quote online, but you’ll have to work with an agent to buy a policy. Read NerdWallet’s review of Nationwide business insurance.

The Hartford

Best for: Working with a business insurance agent.

5.0

NerdWallet rating

Business insurance agents get to know your company and can shop around for the coverage you need. If you’d rather work with a professional than buy insurance on your own, start by getting a quote from The Hartford. You can get a quote for general liability insurance and other types of coverage online, then connect with a business insurance agent near you. Read NerdWallet’s review of The Hartford business insurance.

Hiscox

Best for: Businesses that need professional liability insurance, too.

4.0

NerdWallet rating

Hiscox offers general liability insurance, like all business insurance companies. But if you give advice to clients for a fee, you should have professional liability insurance, too. Hiscox’s policies cover work done anywhere in the world. You can get a quote for and buy both types of liability insurance online. Read NerdWallet’s review of Hiscox business insurance.

Shop Now

on Tivly's website

Or call 888-698-3034

How general liability insurance works

Commercial general liability insurance policies can pay out in cases of:

  • Third-party bodily injuries that occur on your property or as a result of an interaction with your business or employees. (This does not include injuries sustained by employees.)

  • Third-party property damage, or damage to someone else’s property caused by your business or its employees.

  • Personal and advertising injury. If your business says something publicly that prompts someone else to sue you for copyright infringement, libel or slander, general liability coverage can pay for your legal expenses and damages.

Specifically, general liability insurance covers your legal costs if someone accuses your business of causing these kinds of harm. It can also cover medical payments for injuries that happen on your property, regardless of whose fault the injury was or whether a legal claim is filed.

General liability insurance policies also typically include some product liability insurance coverage, which provides protection against claims that a product your business manufactured, delivered or sold caused harm to a person or property.

What businesses need general liability insurance

NerdWallet recommends that all businesses carry general liability insurance. It provides a baseline level of protection that can keep your business afloat if you’re sued.

General liability insurance is not required usually by law. But your landlord, client or contractor may insist on it before they’ll work with you. That’s because if you’re responsible for an accident or injury but don’t have insurance coverage of your own, your landlord or client’s insurance policy may have to cover the costs — driving up their future premiums.

In order for general liability insurance to cover you, you’ll need to have a policy in place at the time an accident happens. Some policies provide retroactive coverage even after you stop paying premiums, though.

» MORE: Does your business need insurance?

When to consider a business owner’s policy

General liability insurance is often packaged with business property insurance and business income insurance in a business owner’s policy. You may need those other types of coverage if:

  • You rent space or own a building.

  • You’ve invested in inventory or costly equipment.

  • A disaster or accident would force your business to close, cutting off revenue.

If you need business property and business income insurance, a BOP is a good choice that may help you save money.

General liability insurance costs

General liability insurance has a median premium of $42 per month, according to insurance marketplace Insureon.

But general liability insurance costs can vary widely depending on what your company does, where you’re located, how many employees you have and whether you have prior claims. For instance, Next says a yoga teacher pays a median monthly premium of $15, whereas general liability insurance for contractors comes with a monthly bill of $88.

General liability insurance policy limits

General liability insurance policies typically include two numbers: the per-occurrence limit and the aggregate limit. The higher your limits, the more expensive your premiums will typically be.

The per-occurrence limit is the maximum amount the insurance company will pay out for a single claim. A typical general liability policy includes a per-occurrence limit of $1 million, which includes both legal and settlement costs.

The aggregate limit is the total amount the insurer will pay out in a single year. A typical general liability policy includes an aggregate limit of $2 million. The aggregate limit refreshes every year if you have an occurrence-based policy.

Other business liability insurance coverage you might need

Businesses often need several types of business insurance. Typically, general liability insurance does not protect business owners in cases of:

Harm that results from inadequate performance. Instead you’ll need professional liability insurance, also called errors and omissions insurance. This coverage can protect a business that performs a service — think accountants, lawyers, doctors and architects — if they’re sued by a client who thinks they were negligent or made a mistake that resulted in harm.

» MORE: General liability insurance vs. professional liability insurance

Injuries your employees suffer on the job. The part of a general liability policy that covers bodily injury liability only applies to third parties, not to employees. Instead, workers’ compensation insurance pays for medical costs, physical therapy and lost wages while an employee recovers from a workplace injury.

» MORE: General liability insurance vs. workers’ compensation insurance

Frequently asked questions

What is general liability insurance?

General liability insurance is coverage that protects your business if you or your employees are accused of injuring a third party, damaging their property or harming their reputation.

What does general liability insurance cover?

General liability insurance covers legal and settlement costs if a third party sues you for bodily injury, property damage, copyright infringement, libel or slander. It can also cover medical expenses for third parties injured on your property or in the course of operating your business.

How much does general liability insurance cost?

General liability insurance has a median cost of $42 per month, according to insurance marketplace Insureon. But coverage may be cheaper for low-risk businesses: Next’s policies start at $11 per month, and Thimble sells policies starting at $17 per month, according to those companies.

Does your business need general liability insurance?

In general, all businesses should have general liability insurance. It’s not typically required by law, but the business that hired you as a contractor, your clients or your landlord may insist that you carry it.

As an expert in business insurance, I can provide comprehensive insights into the concepts mentioned in the article about general liability insurance. My expertise is grounded in practical knowledge and a deep understanding of the insurance industry. Now, let's delve into the various aspects covered in the article.

General Liability Insurance Providers:

  1. Chubb:

    • Best for: Buying a business owner’s policy.
    • Noteworthy: Chubb's Business Owner's Policy (BOP) is available online for businesses with less than $1 million in revenue. It includes extra expense coverage, helping businesses recover from accidents or disasters.
  2. Next Insurance:

    • Best for: Buying general liability insurance online.
    • Noteworthy: Next Insurance offers quick quotes and online policy purchase, starting at $11 per month. Product liability coverage is included.
  3. Thimble:

    • Best for: Liability coverage for a specific event or temporary period.
    • Noteworthy: Thimble provides flexibility with general liability insurance for individual events or monthly coverage, catering to businesses with specific needs.
  4. Nationwide:

    • Best for: Industry-specific business insurance.
    • Noteworthy: Nationwide excels in customer satisfaction and offers specialty coverages like surety and fidelity bonds, crucial for construction and cleaning businesses.
  5. The Hartford:

    • Best for: Working with a business insurance agent.
    • Noteworthy: The Hartford emphasizes personalized service through business insurance agents, ensuring tailored coverage for your company's needs.
  6. Hiscox:

    • Best for: Businesses that need professional liability insurance.
    • Noteworthy: Hiscox provides general liability insurance and emphasizes the importance of professional liability insurance for businesses offering advice for a fee.

How General Liability Insurance Works:

  • Covered Cases:

    • Third-party bodily injuries on your property or due to interactions with your business.
    • Third-party property damage caused by your business or its employees.
    • Personal and advertising injury (e.g., copyright infringement), covering legal expenses and damages.
  • Additional Coverage:

    • Product liability insurance covering harm caused by a product your business manufactured, delivered, or sold.

Businesses Needing General Liability Insurance:

  • Recommendation:

    • NerdWallet suggests that all businesses should carry general liability insurance as a baseline protection against lawsuits.
  • Non-Legal Requirement:

    • While not legally required, landlords, clients, or contractors may insist on it to avoid potential financial burdens on their insurance policies.

Business Owner’s Policy (BOP):

  • Packaged Coverage:

    • General liability insurance is often part of a Business Owner’s Policy (BOP) that includes business property and business income insurance.
  • When to Consider:

    • Recommended if you rent space, own a building, have inventory or costly equipment, and face potential business closure due to disasters.

General Liability Insurance Costs:

  • Median Premium:
    • The median premium is $42 per month, but costs vary based on factors like business activities, location, number of employees, and prior claims.

General Liability Insurance Policy Limits:

  • Two Numbers:

    • Per-occurrence limit (maximum for a single claim) and aggregate limit (total payout in a year).
  • Typical Limits:

    • Per-occurrence limit: $1 million
    • Aggregate limit: $2 million

Other Business Liability Insurance Coverage:

  • Additional Coverage Needed:
    • Professional liability insurance for services (e.g., accountants, lawyers, doctors).
    • Workers' compensation insurance for employee injuries on the job.

Frequently Asked Questions:

  • Definition:

    • General liability insurance protects against accusations of injuring a third party, damaging property, or harming reputation.
  • Coverage:

    • Includes legal and settlement costs for bodily injury, property damage, copyright infringement, libel, slander, and medical expenses for third parties.
  • Cost:

    • Median cost is $42 per month, but prices vary based on business specifics.
  • Need for Businesses:

    • Generally recommended for all businesses, not a legal requirement but may be insisted upon by clients, landlords, or contractors.

This comprehensive overview should provide a thorough understanding of general liability insurance and guide businesses in making informed decisions about their insurance needs. If you have any specific questions or need further clarification on certain aspects, feel free to ask.

Best Small-Business General Liability Insurance 2023 - NerdWallet (2024)

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